Our Approach

The basics of our
Seven-Step Process
  • Discovery
  • Site Survey
  • Concept
  • Detailed Design
  • Planning/
    Building Control
  • Site Visits
  • Review
We know that in Pharmacy, every project is different, and we treat every project with a starting from scratch philosophy.To complement our philosophy we have developed a very effective seven step process which we utilise every time to help achieve truly great pharmacy spaces and here’s how we do it ….
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A time to fully understand the brief from the client
The most important stage in the development of your Pharmacy. Our Specialist Pharmacy designers will work closely with you to understand what you want to achieve from your new pharmacy space and how your business currently performs at an operational level. This understanding helps our design team to deliver exactly the right solution for your future business needs.
Site Survey
A time to fully understand the brief from the client
(Not required for every project). Sometimes we need more detail of the existing Pharmacy building interior and shopfront so that we can be exactly sure of what space is available for the new design. Our experienced Surveying team can complete a full measured survey quickly and easily within a single day so that we have all the detailed information we need to progress the project onwards successfully.
Our first top level plans based on the brief
Our Specialist Pharmacy designer will create concept layouts for you which provide an early indication of dispensing workflows, equipment positions, Consultation room layouts and customer fixtures which will be presented to you for consideration. We will take time to explain the designs and to answer any specific questions you may have. We can also agree any changes that you may desire before concept approval.
Detailed Design
Following on from concept, we work up the concept to a fully detailed plan
With concept approved Our Project team will now create the working drawings, which will form the basis of all the constructional elements needed to move your project from design into the implementation stage. These drawings include all the specific technical and constructional details needed. These drawings can also be used for competitive tender purposes so that you can achieve a value for money outcome for your project.
Planning/Building Control
Dealing with the formality of new fit out projects
We will also deal with all the necessary regulatory matters like planning permission Building Regulation Approval, and Signage approvals, which may be required for your Pharmacy project. Our Admin team will work on your behalf to provide all necessary customer support to ensure a timely and stress free journey through the planning stages ensuring all regulatory matters are completed satisfactorily.
Site Visits
We will visit sites at critical stages through the build
Our design work is now complete, but our job is not yet done. We pride ourselves on the level of support we provide, and once on site activities have commenced our Pharmacy designer will make regular site visits and inspections at key stages of the build. These visits are planned to ensure your project is progressing well to the intended design, budget and timescales, and to answer any questions at this critical stage.
Time spent with the client once all work is completed for formal review
The project is now complete, but for us there is still a little work to do. Service is a key component in our process and we stay with you until the project is formerly handed over. It’s the small things that count and can make the difference from an average experience to an extraordinary one, so ensuring that you are absolutely delighted is what we want to achieve. We truly hope that your experience of working with you has been excellent and our project review seeks to understand if there is anything that we could do better in future times.
Pop in and meet
Our award-winning core team
Chris Jones
Chief Executive & Founder
After a lifetime in retail pharmacy working for some of the biggest pharmacy Businesses, Chris founded T3 back in 2005 and since then the practice has grown around his creative passion and interest in the Pharmacy sector.
Meet the Team
  • Chris Jones
    Founder & Managing Director
  • Kathryn Taylor
    Office Manager
  • Tony Lyon
    Senior Pharmacy Designer
  • Mark Taylor
    Pharmacy Designer