The Importance of Planning

11th December 2015

You wouldn’t build a home without your architect’s plans. You wouldn’t go on holiday without a plan for how to get there. And yet time and again we see people approach the interior of their pharmacy without a plan to make the best use of the space.

Strategic planning is one of the most important aspects of interior design and this is especially so in an area where so much needs to happen. Yes, the retail space is significant but it’s the dispensary where the magic happens and a well-designed one can make or break your bottom line.

Before you can begin with the tangibles, your first challenge is to think through your needs, aims and ideas for the space, as well as how you will be using it. You can start by asking yourself these three simple questions:

What volume of scripts do you turn around in a typical day?

Knowing your numbers means you’re able to effectively plan for drug storage and waiting times / behaviour.

How many people will be using the space?

Do you have clearly defined roles within the team or key individuals performing all aspects of the pharmacist’s duties. How do these people currently use the space?

What problems do you experience with your current setup?

Einstein had a point when he declared insanity to be doing the same thing over and over again and expecting different results. New Joinery and worktops may look nice but they’re not going to help one bit if they are in the wrong place.

It’s all about getting back to basics. We go back to the drawing board with the space available and look in detail at the needs of the team using it, then design a pharmacy from the ground up that actually delivers.

Sometimes this process concludes that the current set up is the best approach. Sometimes it doesn’t. But the point is that you have a well-planned, well-designed pharmacy that fully utilises the space, serves the people and saves you money in the long run. It’s a win-win.